Events in the first half of 2017
FORUM ON THE “CHALLENGE POSED BY THE NEW DATA PROTECTION LEGISLATION”
This workshop, organized by AGERS, was held in Madrid on February 21.
In attendance at the event were Ms. Cristina Fernández-Miranda (Willis Towers Watson), Mr. Agustín Puente (Spanish Agency for Data Protection), Mr. Juan Gayá (El Corte Inglés), Ms. Irene Robledo (Dac Beachcroft), Mr. Frederick Albanez (Zurich Spain) and Mr. José Luis Zimmermann (CEOE).
In summary, the following aspects were discussed:
- The right to data portability as the main new development of the 2016 European regulation establishes that data may be transferred between supervisors when the owner of the data requires so, provided that it is in a commonly used and machine-readable format.
- Security breaches that compromise third-party data must be reported to both the Agency for Data Protection, within 72 hours, and the interested parties promptly.
- The new regulation does not set out rules rather it establishes that the data manager is responsible for identifying risks and mitigating them.
- Sanctions have been increased, up to a maximum of €20 million or 4% of the organization’s global billing.
- The duty to report has become an essential right when personal data is requested.
- The right of cancellation, or right to forget, has been inverted, with the company requesting the data having to explain why they it wants to retain the information.
- Consent in terms of gathering data from a third party must be clear and must not be pre-defined.
Tacit consent used to gather data in the past will no longer be legally justified from 2018 onwards.
FORUM ON “PERSONAL RISKS: RECOMMENDATION FROM THE COUNCIL OF EUROPE ON THE USE OF GENETIC TESTING IN INSURANCE”
On February 28, AGERS organized the Forum on the scope and repercussions of the Recommendation of the Council of Europe on the use of genetic testing in private insurance at the Unespa event hall. In attendance at the encounter were representatives from insurance firms, reinsurers, the administration, universities and clinical medicine, amongst others. The workshop was opened by Gonzalo Iturmendi, General Secretary of AGERS, who highlighted the need for an ethical debate in parallel to the technical and legal analysis.
3rd AGERS CONFERENCE in CATALONIA
On March 22, the AGERS delegation in Catalonia held its highly successful third conference. Almost two hundred attendants came together as part of the third edition of the annual conference of the AGERS delegation in Catalonia, held at Foment del Treball Nacional.
The event was opened by the Chairman of Foment, Mr. Joaquim Gay de Montellà, before its Vice Chairman, Mr. Joan Castells took the floor, introducing the workshop with a short presentation on Risk Management focusing on Catalan business. AGERS Manager Ms. Alicia Soler also dedicated a few emotional words at the start of the day to the recently-deceased former Chairman of AGERS, Mr. Miguel Ángel Zarandona.
Next up were five discussion panels on the 2017 Global Risk report, cyber risk protection at organizations and information security, tax risks and sanctions defined by International Programs, the digital revolution or the fourth industrial revolution before lessons learned by the Risk Management departments as part of the internationalization of companies brought the day to a close.
Concerning this last aspect, Mr. Miguel Muñoz Gaztañaga, Head of International Legal Counsel MAPFRE at the Global Risks Unit shared his ideas in response to the question: Is it possible for an Insurance program to be 100% compliant?, stating that it is advisable for a prudent stance to be taken in terms of unknown legislation where the consequences for insurers, brokers and clients can be severe.
The conference was brought to an end by the AGERS Delegate in Catalonia, Mr. José Amézola, who thanked those in attendance.
POSTGRADUATE DEGREE IN EXPERT RISK MANAGEMENT TO OBTAIN THE EUROPEAN RIMAP CERTIFICATION
Collaboration agreement between AGERS and the Riskcenter at the University of Barcelona (UB)
There is no doubt that risk managers are playing a starring role in the current business environment, which calls for integrated risk management.
Risk managers must have financial, legal, technical and commercial knowledge that, combined with their communication skills, allows them to correctly assess risks to control and even transfer them.
The Federation of European Risk Management Associations (FERMA) has developed a risk management project with professional qualification standards that includes a core syllabus, experience, continued professional training and a code of ethics, the result of which is RIMAP certification with the ultimate objective of ensuring that risk managers throughout Europe are equipped with a solid understanding of the field.
Representatives from different FERMA member associations participated in the preparation of the Core Syllabus of the RIMAP certification, coordinated by the Vice Chairwoman of FERMA and representative of the Spanish Association of Risk and Insurance Management (AGERS), Dr. Mª Isabel Martínez Torre-Enciso.
AGERS, with a view to promoting and encouraging the achievement of RIMAP certification amongst Spanish professionals, has signed a collaboration agreement with the Riskcenter at the University of Barcelona (UB) to create a postgraduate university degree which addresses the knowledge required and skills inherent to risk managers covered in the RIMAP certification.
The first edition the Postgraduate Degree in Expert Risk Management will be delivered during the 2017-2018 academic year at the University of Barcelona. The teaching method combines in-person classes, which can be followed online, with individual and group work to analyze and discuss case studies.
28th NATIONAL AGERS CONFERENCE: EVOLVING WITH RISKS
On June 1, 2017 Madrid played host to the 28th Conference of the Spanish Risk and Insurance Management Association. Under the title of “Evolving with Risks” this edition of the AGERS annual conference seeks to analyze the five main global risks: economic, environmental, geopolitical, social and technological.
The AGERS conference is the industry’s main event in Spain, bringing together senior risk and insurance management managers from the main companies and institutions, offering a unique opportunity for the country’s main risk management professionals to connect with one another.
Over the course of the day, the main issues that will define risks faced by organizations in the coming years were addressed by top speakers.
The keynote address was entrusted to Mr. Cesar Molinas, author of ¿Qué hacer con España? (or, What to do with Spain?) based on World Geopolitics and the Risks it entails with a view toprovoking a debate on the national and international political climate.
Afterwards, the 2016 AGERS, Distinction was awarded to the Military Emergencies Unit (UME) for its involvement in Risk Management.
Next, AGERS presented its new website and new corporate image with which it seeks to remain at the cutting edge, with a more contemporary and fresh approach taken by the Association.
The new website is also more intuitive, streamlined, offering Associates access to all the manuals and guides presented by the Association, housing all the content developed each year by the Association.
The next panel featured four international figures from the world of Risk Management, who are well aware of the importance of training to professional development. Members of the panel included Ms. Marisa Martínez Torre-Enciso, Vice Chairwoman of FERMA and member of the Board of Directors at AGERS, Mr. Jo Willaert, Chairman of FERMA and recently-appointed Chairman of IFRIMA, Corporate Risk Manager, Agfa-Gevaert N.V, Mr. Jorge Luzzi, Executive President at Herco Global and Lluís Bermúdez from the RiskCenter at the University of Barcelona. The different positions of Risk Managers in Latin America, Europe and Spain were debated.
Next, the importance of longevity risk was discussed as part of a speech delivered by Mr. Manuel Aguilera Verduzco, General Manager of Economic Research at MAPFRE SA Under the title Demography and ageing
Another of AGERS’ objectives is to make progress in the field of Conflict Resolution in order to drive and develop dispute resolution. Conflicts are circumstances that entail a difficulty, disputes between two or more people, that can lead to a range of confrontations. These circumstances are attributable to factors such as self interest that clash with the interests of others by means of a mediation procedure between the interested parties. The objective is to contribute to the resolution of conflicts that may arise as part of the operations of the business, insurer, brokerage, appraisal or any other field related to business activities.
Reducing risk with useful Conflict Resolution strategies, was the name of the panel on which renowned speakers from the business world, the insurance industry and the General Council of the Judiciary sat.
Moderated by Leticia García Villaluenga from the Complutense University, Ana Mª Carrascosa, Head of the Mediation Study and Report Section at the General Council of the Judiciary and José Mª Campos as Director of the Internal and Legal System at CEOE, in addition to Miguel Miró-Granada Álvarez, Occupational Legal Advisor at Cepsa participated on the panel, addressing the concerns, benefits and progress offered by conflict resolution in a business environment.
After the coffee break, three sessions were held simultaneously, repeating last year’s successful format, with assistants choosing the topic that most interested them.
This year special emphasis was placed on the idea of consciously addressing the most current topics that would help attendees to boost their knowledge and skills, improve their CVs and immediately put the new experiences shared into practice.
The first addressed cyber risks. The panel was held in two parts: the first saw the presentation of the Terminological Cyber Security Guide developed by AGERS’ Cyber Group, which seeks to offer non-technical training with an overview of commonly used Cyber Security terms and to facilitate the identification of cyber risk. German reinsurer MunichRe presented clusters, incidents, assessment tools, interdependencies of the Cyber world, in figures. This was followed by a roundtable moderated by Board member and member of the AGERS Cyber Commission, Alfredo Zorro. The objective of the professionals invited focused on the need for coordinating the internal audit, MBG, CISO and Risk Management areas. These figures must work in coordination with one another and as a team to obtain appropriate results in their areas and in the identification and prevention of risks at their Companies.
The second simultaneous panel addressed the Sufficiency and Sustainability of Pensions in Spain. In the first block, speakers included Mercedes Ayuso from the University of Barcelona, Fernando Ariza, Deputy Director at Mutualidad de la Abogacía and José A. Herce, Director at Analistas Financieros Internacionales, S.A.
The second block sought to address awareness raising concerning risks that affect companies and awareness as a willingness to listen and analyze risks that affect the company. The role of companies in controlling personal risk to which its employees are exposed: Development of Corporate Pension Plans, saw the brilliant involvement of Mr. Alvaro Anguita Alegret, CEO MAPFRE INVERSIONES, SA–Gregorio Gil Rozas from Willis Towers Watson and Fernando Martínez Cue from Martinez-Cue&Asociados.
The third simultaneous panel addressed Tenders and Bids: Fundamental principles. Experts in the field of tenders were present on this panel, laying the essential foundations required by Insurance Directors. What’s more, the Practical Guide: “Template of insurance tender specifications” was presented with a view to facilitating the work of Risk Managers when participating in Insurance Tenders. The panel was divided into two parts, the first focusing on private business and the second on public administrations.
Mostly practical workshops were held in the afternoon on three topics: Real Environmental Incident; Role Play; Conflict Solution and Practical workshop to address business security.
As in previous editions, this year support was offered to Latin American students, establishing a link with Columbia via 25 students from the Universidad Externado Colombiano who have studied for the Master’s in Risk Management at ENAE. Their presence at the Conference made it possible for them to make contact with industry professionals, companies, public and private organizations, research centers and universities committed to the professional development of Risk Management in Spain.
The following day, Risk Managers held an exclusive meeting, at which representatives from different companies in the Spanish insurance industry were offered the opportunity to exchange knowledge and experience on different topics in a private setting.
The session’s agenda features topics such as: digitalization, technology, science and upcoming trends.
Afterwards, AGERS held its Ordinary General Shareholders’ Meeting.
SELF-INSURANCE MANAGEMENT MANUAL
On June 22, 2017, the Spanish Risk and Insurance Management Association (AGERS) presented its “Self-Insurance Management” Manual at the DGS, using a similar format as used previously, with a view to stoking the reader’s interest in the simple matters of a particularly complex world in order to make the best decisions.
“Self-Insurance Management” serves as a starting point for identifying and assessing these matters and is the perfect framework for creating an appropriate prevention policy, whilst producing a strategy for addressing them.